Shipping Policy
At KiCare, we strive to ensure that your order arrives quickly, safely, and in perfect condition. Here’s everything you need to know about our shipping process:
Processing Time
All orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day. Please note that processing times may vary during peak seasons or special promotions.
Shipping Rates
We offer competitive shipping rates to ensure the best value for our customers. Shipping costs will be calculated at checkout based on your location and the size of your order. We currently offer standard shipping for domestic orders and international shipping to select countries.
Domestic Shipping
-
Standard Shipping: Typically arrives within 5-7 business days.
International Shipping
We are pleased to offer international shipping to select countries. Delivery times and shipping rates may vary depending on your location. Additional customs fees or taxes may apply.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can easily track its progress. If you have any issues with your tracking or need further assistance, feel free to contact us at charleskiana12@gmail.com
Missing or Damaged Items
We take great care to ensure your order reaches you in perfect condition. However, if an item is damaged or missing, please contact us within 3 days of receiving your order so we can assist with a resolution.